Daily activity
Performance grouped by the team member who collected it.
| Team member | Devices | Collection | Fanytel | Calls | Voicemail | Sent | Failed | Last update |
|---|
Latest records
Most recently collected data with clear ownership.
| Received | Collected by | Contact | Vehicle | Phone / DID | Delivery |
|---|
Collected data
Search, review, and filter every record by the user who collected it.
| Received | Collected by | Contact | Vehicle | Phone / DID | Delivery | Assigned to |
|---|
Distribution queue
Assign unhandled records to the right caller.
| Received | Collected by | Record | Assignment | Priority |
|---|
My call queue
Update the outcome and notes after each contact attempt.
Team access
Create accounts and maintain roles, device limits, and access status.
| Team member | Role | Status | Device limit | Check-in | Last seen | Actions |
|---|